Right-fit CRM setup

CRM implementation starts from EUR 2,400 + VAT. We scope every project individually, because the price depends on the number of processes, integrations, data migration and training needs.

A simple implementation for one sales process usually costs EUR 2,400-3,900, while projects with additional modules or ERP integrations start from EUR 7,900.

CRM licences are not included: you pay for them directly to the CRM vendor, so the account and your data always belong to you. For most CRMs we work with, licences cost EUR 20-70 per user per month, and as Pipedrive, Zoho and monday.com partners we can offer a longer free trial and a discount.

Book a free consultation and we'll assess what fits your situation best and what it would cost.

Implementation usually takes 3-4 weeks, and we can start within 2-3 weeks of signing the contract. Projects with ERP or accounting integrations can take longer, because part of the work depends on the other system's team.

Your team won't need to spend much time. Our team has implemented systems at some of Lithuania's largest companies, including banks, insurers and railways, so we know that success depends on communication, project management and how well the change is adopted.

We take care of all of that: we plan the work, keep you updated on progress, respond quickly to feedback and help your team adapt. All you need to do is join 1-2 meetings at the start, provide data and access, approve the first version and tell us what isn't convenient.

Your sales process decides, not the feature list.

If your process is simple and you want to get started quickly, Pipedrive or monday.com usually fit best. If you need more custom logic, additional modules or permissions, we'd go with Zoho CRM, Attio or Airtable. HubSpot is worth considering when you want to run sales and marketing in one system.

We don't represent a single CRM, so we compare several options and recommend one. Not sure which one fits you? Book a free consultation and we'll help you choose.

In most cases, the CRM can be adapted. Flexible CRMs such as Zoho, Attio or Airtable let you build your own modules, fields and logic, so the system adapts to your process, not the other way round.

For most teams, building a CRM from scratch with AI isn't worth it: a customer database is easy to build, but email integration, access permissions, security and maintenance take weeks, and then ongoing time for support.

If we do see that you need functionality no CRM on the market offers, and the need is clearly defined, we build a CRM tailored to you. For example, we built a route planning tool for one client that uses the same customer data.

Yes. We have connected CRMs with Rivilė, Odoo, Asana and other project management tools, Tele2 telephony, Aruodas, Meta and Google Ads, website forms, Mailchimp and WhatsApp. Most often we sync customer, order and invoice data, so nobody has to enter it twice.

ERP integrations also need input from the team that maintains your ERP, so before we start, we check that the integration can work the way you need.

Yes, data import is part of every implementation. You prepare the data using our template, and we import and check it.

If your data is spread across several files or needs cleaning, we can take over the preparation for an additional fee.

Start with a CRM audit. We review your setup and process, then give you a concrete list of improvements (usually 15-20). You can implement some of them quickly yourselves and the rest together with us.

Often the problem turns out to be not the tool itself, but how it was configured.

Anything that doesn't need a human decision. Most often we automate:

- Leads: importing leads into the CRM from Meta, Google Ads, website forms and WhatsApp, assigning them to sales reps by country or product, sending an automatic reply to the customer.

- Sales process: follow-up reminders, tasks for the team (e.g. for marketing once a deal is agreed), call logging from telephony (e.g. Tele2), updating Mailchimp lists.

- Documents: generating proposals, contracts, proforma invoices and payment links in one click.

- Data and reporting: filling in company details from the company code, syncing with Rivilė, Odoo or Asana, alerts about missing data, weekly KPI summaries for managers.

AI helps most where sales reps currently handle text and data manually. Our solutions record calls, transcribe them in Lithuanian and add a summary to the CRM, extract enquiries from emails, PDFs or Excel files and fill in CRM fields, enrich customer data and match customer demand with supplier offers.

An AI assistant, such as ChatGPT or Claude, helps only when asked, an AI automation runs on its own based on a set rule, and an AI agent completes a multi-step task on its own based on a goal. For most teams, AI automations deliver value fastest, because they are reliable, affordable and fast.

The most useful agents do clear, frequently repeated work, for example creating a summary and a task after each call or processing incoming enquiries. We recommend leaving actions towards customers for a person to approve.

For the first 15-60 days after launch, depending on the project scope, support is included in the price: we answer your team's questions and adapt the system to how you actually work.

After that, there's no mandatory annual fee. You pay for additional changes based on the hours actually spent, with a breakdown of the work on each invoice.

Our clients typically save 8-15 hours per sales rep per month, and the investment pays back within 2-4 months.

For example, Ilsanta saves around 10 hours per sales rep per month and recouped its investment in 4 months. Exxpa recouped its investment in 3 months, and Skaitmeninės Šypsenos no longer loses a single enquiry.

A free 30-minute call about your sales process and systems. Afterwards, we send you a proposal with a clear scope, price and timeline.

If you'd like, we can share examples of past projects or client contacts for references.